Walmart Technical Support Program

by Consumer Priority Service

Included with your new purchase is Walmart Technical Support by Consumer Priority Service (CPS). Walmart Technical Support is another value added service and a great addition to "The Walmart.com Difference” customer experience. Walmart Technical Support provides you with complete access to our experienced team of product specialists who are standing by to assist you in the event you need them.

What’s included under this program?
Walmart Technical Support Program is Walmart.com’s exclusive concierge service provided by Consumer Priority Service (CPS). Our award winning U.S. based call center is standing by to assist you with:

Does Expert Care cost me anything?
Walmart Technical Support Program is included with a purchase of qualifying items from Walmart.com.

How do I sign up?
By making a purchase on Walmart.com, you are automatically enrolled in this program. There is no need for additional registration.

Who do I contact for assistance?
To access your Walmart Technical Support Program benefits after purchase, simply call (800) 424-1142. Trained product specialists are standing by to assist! For your convenience, we are also available by email cs@walmartvipsupport.com. Email are answered on the same or the next business day.

What are your available business hours?
Walmart Expert Care’s US based call center is open Monday through Thursday from 9:00am – 6:00pm EST and Friday 9:00am-5:00pm EST (excluding holidays).

If you need assistance outside of our regular business hours, you may leave a message for a call back on the next business day. We are also available by email cs@walmartvipsupport.com.